One of my regular duties at SCTE — apart from developing training — was creating promotional videos for my department, showcasing our purpose and our latest offerings. For the few that I narrate I also wrote the scripts. Of particular interest is the NetworkSim 2.0 video, which showcases the custom 3D simulations my team and I produced. I’ve extremely proud of my staff in that we were able to develop the entire platform and all its assets in-house. A herculean effort by a relatively small team! Also, the last video shows a snippet of the AI-driven customer service simulation developed (again, completely in-house).